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Shipping & Returns

shipping
  1. Processing Time: Orders are processed within 2 business days.
     

  2. Shipping Method: Orders are shipped via standard shipping, unless otherwise specified.
     

  3. Delivery Time: Delivery times may vary based on shipping location.
     

  4. Tracking Information: Customers will receive a shipping confirmation with tracking information once the order has shipped.
     

  5. International Shipping: International orders may be subject to import duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
     

  6. Questions: If you have any questions about our shipping policy, please contact us at support@theagelessbox.com.

returns
  1. Return Period: If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the purchase date for a refund or exchange.
     

  2. Return Condition: Returns must be in their original, unused condition and include all packaging materials.
     

  3. Refunds: Shipping costs are non-refundable. Refunds will be processed within 7-10 business days of receipt of the returned item. The refund will be credited back to the original payment method used for the purchase.
     

  4. Exchange Policy: If you would like to exchange a product, please contact us at support@theagelessbox.com to initiate the exchange process.
     

  5. Damaged Products: If you receive a damaged product, please notify us within 2 business days of receipt and we will arrange for a replacement or refund.
     

  6. Return Shipping: Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method for returns to ensure the safe arrival of your items.
     

  7. Questions: If you have any questions about our return and exchange policy, please contact us at support@theagelessbox.com.

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