Privacy Policy

Last updated: April 8th, 2025

1. Overview

TheAgelessBox LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or complete our personalization quiz.

By using our website and services, you consent to the terms outlined here.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information (when provided)

Name, email, address, and phone number
Shipping and billing details
Responses to our personalization quiz

b. Sensitive Information (only if you voluntarily provide it through the quiz)

Hormonal stage (e.g., menstruation, menopause)
Pregnancy or nursing status
Prescription skincare use
Allergies or sensitivities
Emotional wellness and lifestyle patterns
Location information (city, region, or full address)

c. Device & Browsing Data

IP address
Browser type and version
Device information
Cookies (see section 6)

3. How We Use Your Information

We use your information to:

Personalize your skincare and haircare recommendations
Fulfill and ship your orders
Improve product suggestions based on environmental data
Provide customer support
Send you transactional or promotional emails (only with your consent)
Improve our website and content
Analyze user behavior for marketing purposes

4. How We Store and Protect Your Data

We store your information securely and implement reasonable administrative, technical, and physical safeguards to protect your personal data.

We never sell your personal data. Access to your information is restricted to authorized team members and trusted partners who need it to fulfill services.

5. Sharing Your Data

We may share your data with:

Payment processors and shipping providers
Email marketing platforms (for opted-in users)
Analytics and personalization tools
Regulatory bodies if legally required

We do not sell your data to third parties.

6. Cookies and Tracking Technologies

We use cookies to:

Remember quiz answers
Personalize your experience
Analyze website traffic
Run targeted ads (e.g., via Meta, Google)

You can modify cookie settings in your browser. Some features may not work properly if cookies are disabled.

7. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your data
Opt-out of marketing emails
Withdraw consent to data collection (for GDPR/CCPA regions)

To exercise these rights, contact us at: support@theagelessbox.com

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from minors.

9. International Users

If you are located outside the United States, please note that your data will be processed in accordance with U.S. law. By using our services, you consent to this processing.

10. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on this page, with the revision date indicated at the top.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please reach out to:

TheAgelessBox LLC
Walnut Creek, CA, USA
📩 support@theagelessbox.com